Returns & Exchanges
At Tease Tea, we strive for your complete satisfaction with every sip; however, due to the perishable nature of our food products, we can only accept returns on unopened items or accessories within 30 days of purchase.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Ensure the tea blends are in their original, vacuum-sealed packaging and securely place them in a shipping box with your RMA clearly marked.
Ship It Back
Send your package to our quality control facility using a tracked shipping method to ensure your return reaches us safely.
Quality Inspection & Refund
Once our tea experts verify the seal integrity of the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing